/* SupportForge - Main Stylesheet */

:root {
  --primary: #6366f1;
  --primary-dark: #4f46e5;
  --primary-light: #818cf8;
  --primary-bg: #eef2ff;
  --secondary: #10b981;
  --secondary-dark: #059669;
  --danger: #ef4444;
  --danger-light: #fee2e2;
  --warning: #f59e0b;
  --warning-light: #fef3c7;
  --gray-50: #f9fafb;
  --gray-100: #f3f4f6;
  --gray-200: #e5e7eb;
  --gray-300: #d1d5db;
  --gray-400: #9ca3af;
  --gray-500: #6b7280;
  --gray-600: #4b5563;
  --gray-700: #374151;
  --gray-800: #1f2937;
  --gray-900: #111827;
  --shadow-sm: 0 1px 2px rgba(0,0,0,0.05);
  --shadow: 0 1px 3px rgba(0,0,0,0.1), 0 1px 2px rgba(0,0,0,0.06);
  --shadow-md: 0 4px 6px -1px rgba(0,0,0,0.1), 0 2px 4px -1px rgba(0,0,0,0.06);
  --shadow-lg: 0 10px 15px -3px rgba(0,0,0,0.1), 0 4px 6px -2px rgba(0,0,0,0.05);
  --shadow-xl: 0 20px 25px -5px rgba(0,0,0,0.1), 0 10px 10px -5px rgba(0,0,0,0.04);
  --radius: 8px;
  --radius-lg: 12px;
  --radius-xl: 16px;
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
  color: var(--gray-800);
  background: var(--gray-50);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--primary); text-decoration: none; }
a:hover { color: var(--primary-dark); }

/* Navigation */
.nav {
  background: white;
  border-bottom: 1px solid var(--gray-200);
  padding: 0 24px;
  height: 64px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  position: sticky;
  top: 0;
  z-index: 100;
}

.nav-brand {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 800;
  font-size: 20px;
  color: var(--gray-900);
}

.nav-brand svg { color: var(--primary); }

.nav-links {
  display: flex;
  align-items: center;
  gap: 32px;
}

.nav-link {
  color: var(--gray-600);
  font-weight: 500;
  font-size: 14px;
  transition: color 0.2s;
}

.nav-link:hover { color: var(--gray-900); }

.nav-actions {
  display: flex;
  align-items: center;
  gap: 12px;
}

/* Buttons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 20px;
  border-radius: var(--radius);
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
  border: none;
  transition: all 0.2s;
  white-space: nowrap;
}

.btn:disabled { opacity: 0.5; cursor: not-allowed; }

.btn-primary {
  background: var(--primary);
  color: white;
}

.btn-primary:hover:not(:disabled) { background: var(--primary-dark); }

.btn-secondary {
  background: white;
  color: var(--gray-700);
  border: 1px solid var(--gray-300);
}

.btn-secondary:hover:not(:disabled) { background: var(--gray-50); border-color: var(--gray-400); }

.btn-danger {
  background: var(--danger);
  color: white;
}

.btn-danger:hover:not(:disabled) { background: #dc2626; }

.btn-ghost {
  background: transparent;
  color: var(--gray-600);
}

.btn-ghost:hover:not(:disabled) { background: var(--gray-100); color: var(--gray-900); }

.btn-sm { padding: 6px 12px; font-size: 13px; }
.btn-lg { padding: 14px 28px; font-size: 16px; }

.btn-icon {
  width: 36px;
  height: 36px;
  padding: 0;
  border-radius: 50%;
}

/* Landing Page */
.hero {
  background: linear-gradient(135deg, var(--gray-900) 0%, var(--gray-800) 100%);
  color: white;
  padding: 100px 24px;
  text-align: center;
}

.hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(99, 102, 241, 0.2);
  color: var(--primary-light);
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 600;
  margin-bottom: 24px;
}

.hero h1 {
  font-size: 56px;
  font-weight: 800;
  line-height: 1.1;
  margin-bottom: 24px;
  max-width: 800px;
  margin-left: auto;
  margin-right: auto;
}

.hero h1 span {
  background: linear-gradient(135deg, var(--primary-light), var(--secondary));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

.hero p {
  font-size: 20px;
  color: var(--gray-300);
  max-width: 600px;
  margin: 0 auto 40px;
}

.hero-actions {
  display: flex;
  gap: 16px;
  justify-content: center;
  flex-wrap: wrap;
}

.pricing-section {
  padding: 100px 24px;
  background: white;
}

.section-header {
  text-align: center;
  margin-bottom: 60px;
}

.section-header h2 {
  font-size: 36px;
  font-weight: 800;
  color: var(--gray-900);
  margin-bottom: 16px;
}

.section-header p {
  font-size: 18px;
  color: var(--gray-500);
  max-width: 600px;
  margin: 0 auto;
}

.pricing-card {
  background: white;
  border: 2px solid var(--gray-200);
  border-radius: var(--radius-xl);
  padding: 48px;
  max-width: 480px;
  margin: 0 auto;
  text-align: center;
  transition: all 0.3s;
}

.pricing-card:hover {
  border-color: var(--primary);
  box-shadow: var(--shadow-xl);
  transform: translateY(-4px);
}

.pricing-card.featured {
  border-color: var(--primary);
  background: var(--primary-bg);
  position: relative;
}

.pricing-card.featured::before {
  content: 'MOST POPULAR';
  position: absolute;
  top: -12px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--primary);
  color: white;
  padding: 4px 16px;
  border-radius: 20px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1px;
}

.price {
  font-size: 64px;
  font-weight: 800;
  color: var(--gray-900);
  margin-bottom: 8px;
}

.price span {
  font-size: 20px;
  font-weight: 500;
  color: var(--gray-500);
}

.price-period {
  font-size: 16px;
  color: var(--gray-500);
  margin-bottom: 32px;
}

.features-list {
  text-align: left;
  margin: 32px 0;
}

.feature-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 0;
  border-bottom: 1px solid var(--gray-100);
}

.feature-item:last-child { border-bottom: none; }

.feature-item svg {
  color: var(--secondary);
  flex-shrink: 0;
}

.features-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 32px;
  max-width: 1000px;
  margin: 0 auto;
}

.feature-card {
  background: var(--gray-50);
  border-radius: var(--radius-lg);
  padding: 32px;
  text-align: center;
}

.feature-card-icon {
  width: 56px;
  height: 56px;
  background: var(--primary-bg);
  border-radius: var(--radius);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 16px;
  color: var(--primary);
}

.feature-card h3 {
  font-size: 18px;
  font-weight: 700;
  margin-bottom: 8px;
}

.feature-card p {
  color: var(--gray-500);
  font-size: 14px;
}

/* Auth Pages */
.auth-container {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  background: linear-gradient(135deg, var(--gray-900), var(--gray-800));
}

.auth-card {
  background: white;
  border-radius: var(--radius-xl);
  padding: 48px;
  width: 100%;
  max-width: 420px;
  box-shadow: var(--shadow-xl);
}

.auth-header {
  text-align: center;
  margin-bottom: 32px;
}

.auth-header h1 {
  font-size: 28px;
  font-weight: 800;
  margin-bottom: 8px;
}

.auth-header p {
  color: var(--gray-500);
}

.auth-form {
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.form-group label {
  font-size: 14px;
  font-weight: 600;
  color: var(--gray-700);
}

.form-group input,
.form-group textarea,
.form-group select {
  padding: 12px 14px;
  border: 1px solid var(--gray-300);
  border-radius: var(--radius);
  font-size: 15px;
  font-family: inherit;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.form-group input:focus,
.form-group textarea:focus,
.form-group select:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1);
}

.form-divider {
  display: flex;
  align-items: center;
  gap: 16px;
  margin: 8px 0;
  color: var(--gray-400);
  font-size: 13px;
}

.form-divider::before,
.form-divider::after {
  content: '';
  flex: 1;
  height: 1px;
  background: var(--gray-200);
}

/* Dashboard Layout */
.dashboard {
  display: flex;
  min-height: calc(100vh - 64px);
}

.sidebar {
  width: 260px;
  background: white;
  border-right: 1px solid var(--gray-200);
  padding: 24px 0;
  display: flex;
  flex-direction: column;
}

.sidebar-section {
  padding: 0 16px;
  margin-bottom: 24px;
}

.sidebar-section-title {
  font-size: 11px;
  font-weight: 700;
  color: var(--gray-400);
  text-transform: uppercase;
  letter-spacing: 1px;
  margin-bottom: 12px;
  padding: 0 12px;
}

.sidebar-link {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 12px;
  border-radius: var(--radius);
  color: var(--gray-600);
  font-size: 14px;
  font-weight: 500;
  transition: all 0.2s;
  cursor: pointer;
  text-decoration: none;
}

.sidebar-link:hover { background: var(--gray-50); color: var(--gray-900); }

.sidebar-link.active {
  background: var(--primary-bg);
  color: var(--primary);
}

.sidebar-link svg { width: 20px; height: 20px; }

.sidebar-link .badge {
  margin-left: auto;
  background: var(--danger);
  color: white;
  font-size: 11px;
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 10px;
}

.sidebar-footer {
  margin-top: auto;
  padding: 16px;
  border-top: 1px solid var(--gray-200);
}

.user-info {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 8px;
  border-radius: var(--radius);
}

.user-avatar {
  width: 40px;
  height: 40px;
  background: var(--primary-bg);
  color: var(--primary);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 14px;
}

.user-name { font-weight: 600; font-size: 14px; }
.user-role { font-size: 12px; color: var(--gray-500); }

/* Main Content */
.main-content {
  flex: 1;
  background: var(--gray-50);
  overflow: auto;
}

.page-header {
  background: white;
  border-bottom: 1px solid var(--gray-200);
  padding: 24px 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.page-title {
  font-size: 24px;
  font-weight: 700;
}

.page-actions {
  display: flex;
  gap: 12px;
}

.page-content {
  padding: 32px;
}

/* Stats Cards */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 20px;
  margin-bottom: 32px;
}

.stat-card {
  background: white;
  border-radius: var(--radius-lg);
  padding: 24px;
  box-shadow: var(--shadow-sm);
}

.stat-card-label {
  font-size: 13px;
  color: var(--gray-500);
  font-weight: 500;
  margin-bottom: 8px;
}

.stat-card-value {
  font-size: 32px;
  font-weight: 800;
  color: var(--gray-900);
}

.stat-card-trend {
  display: flex;
  align-items: center;
  gap: 4px;
  font-size: 13px;
  margin-top: 8px;
}

.stat-card-trend.up { color: var(--secondary); }
.stat-card-trend.down { color: var(--danger); }

/* Conversation List */
.conversations-list {
  background: white;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
}

.conversations-header {
  padding: 20px 24px;
  border-bottom: 1px solid var(--gray-100);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.conversations-filters {
  display: flex;
  gap: 8px;
}

.filter-btn {
  padding: 6px 12px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 500;
  background: transparent;
  border: 1px solid var(--gray-200);
  color: var(--gray-600);
  cursor: pointer;
  transition: all 0.2s;
}

.filter-btn:hover { background: var(--gray-50); }
.filter-btn.active { background: var(--primary); color: white; border-color: var(--primary); }

.conversation-item {
  display: flex;
  align-items: center;
  padding: 16px 24px;
  border-bottom: 1px solid var(--gray-100);
  cursor: pointer;
  transition: background 0.2s;
}

.conversation-item:hover { background: var(--gray-50); }
.conversation-item.active { background: var(--primary-bg); }

.conversation-avatar {
  width: 44px;
  height: 44px;
  background: var(--gray-200);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-right: 16px;
  font-weight: 700;
  color: var(--gray-600);
  flex-shrink: 0;
}

.conversation-info {
  flex: 1;
  min-width: 0;
}

.conversation-name {
  font-weight: 600;
  font-size: 15px;
  margin-bottom: 4px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.conversation-preview {
  font-size: 13px;
  color: var(--gray-500);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.conversation-meta {
  text-align: right;
  margin-left: 16px;
}

.conversation-time {
  font-size: 12px;
  color: var(--gray-400);
  margin-bottom: 4px;
}

.conversation-status {
  display: inline-flex;
  padding: 2px 8px;
  border-radius: 10px;
  font-size: 11px;
  font-weight: 600;
}

.conversation-status.open { background: var(--secondary); color: white; }
.conversation-status.pending { background: var(--warning); color: white; }
.conversation-status.closed { background: var(--gray-300); color: var(--gray-700); }

/* Chat View */
.chat-layout {
  display: flex;
  height: calc(100vh - 64px);
}

.chat-sidebar {
  width: 320px;
  background: white;
  border-right: 1px solid var(--gray-200);
  display: flex;
  flex-direction: column;
}

.chat-main {
  flex: 1;
  display: flex;
  flex-direction: column;
  background: var(--gray-50);
}

.chat-header {
  background: white;
  border-bottom: 1px solid var(--gray-200);
  padding: 16px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.chat-header-info h2 {
  font-size: 16px;
  font-weight: 700;
}

.chat-header-info p {
  font-size: 13px;
  color: var(--gray-500);
}

.chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 24px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.message {
  max-width: 70%;
  display: flex;
  flex-direction: column;
}

.message.own { align-self: flex-end; }
.message.other { align-self: flex-start; }

.message-sender {
  font-size: 12px;
  font-weight: 600;
  color: var(--gray-500);
  margin-bottom: 4px;
}

.message-bubble {
  padding: 12px 16px;
  border-radius: var(--radius-lg);
  font-size: 14px;
  line-height: 1.5;
}

.message.own .message-bubble {
  background: var(--primary);
  color: white;
  border-bottom-right-radius: 4px;
}

.message.other .message-bubble {
  background: white;
  color: var(--gray-800);
  border-bottom-left-radius: 4px;
  box-shadow: var(--shadow-sm);
}

.message-time {
  font-size: 11px;
  color: var(--gray-400);
  margin-top: 4px;
}

.chat-input-area {
  background: white;
  border-top: 1px solid var(--gray-200);
  padding: 16px 24px;
}

.chat-input-wrapper {
  display: flex;
  gap: 12px;
  align-items: flex-end;
}

.chat-input {
  flex: 1;
  padding: 12px 16px;
  border: 1px solid var(--gray-300);
  border-radius: var(--radius-lg);
  font-size: 14px;
  font-family: inherit;
  resize: none;
  min-height: 48px;
  max-height: 120px;
}

.chat-input:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1);
}

/* Settings */
.settings-grid {
  display: grid;
  grid-template-columns: 240px 1fr;
  gap: 32px;
}

.settings-nav {
  background: white;
  border-radius: var(--radius-lg);
  padding: 16px;
  box-shadow: var(--shadow-sm);
}

.settings-nav-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px;
  border-radius: var(--radius);
  color: var(--gray-600);
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.2s;
}

.settings-nav-item:hover { background: var(--gray-50); color: var(--gray-900); }
.settings-nav-item.active { background: var(--primary-bg); color: var(--primary); }

.settings-content {
  background: white;
  border-radius: var(--radius-lg);
  padding: 32px;
  box-shadow: var(--shadow-sm);
}

.settings-section {
  margin-bottom: 32px;
}

.settings-section:last-child { margin-bottom: 0; }

.settings-section h3 {
  font-size: 18px;
  font-weight: 700;
  margin-bottom: 8px;
}

.settings-section p {
  color: var(--gray-500);
  font-size: 14px;
  margin-bottom: 20px;
}

/* Color Picker */
.color-options {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

.color-option {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  cursor: pointer;
  border: 3px solid transparent;
  transition: all 0.2s;
}

.color-option:hover { transform: scale(1.1); }
.color-option.selected { border-color: var(--gray-900); }

/* Empty States */
.empty-state {
  text-align: center;
  padding: 80px 40px;
}

.empty-state-icon {
  width: 80px;
  height: 80px;
  background: var(--gray-100);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 24px;
  color: var(--gray-400);
}

.empty-state h3 {
  font-size: 20px;
  font-weight: 700;
  margin-bottom: 8px;
}

.empty-state p {
  color: var(--gray-500);
  max-width: 400px;
  margin: 0 auto 24px;
}

/* Billing */
.billing-card {
  background: white;
  border-radius: var(--radius-lg);
  padding: 32px;
  box-shadow: var(--shadow-sm);
  margin-bottom: 24px;
}

.billing-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 24px;
}

.billing-header h3 {
  font-size: 20px;
  font-weight: 700;
}

.billing-status {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 12px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 600;
}

.billing-status.active { background: var(--secondary); color: white; }
.billing-status.trial { background: var(--warning); color: white; }
.billing-status.canceled { background: var(--gray-300); color: var(--gray-700); }

.invoices-list {
  margin-top: 24px;
}

.invoice-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 0;
  border-bottom: 1px solid var(--gray-100);
}

.invoice-item:last-child { border-bottom: none; }

.invoice-date { font-weight: 500; }
.invoice-amount { font-weight: 700; }

/* Team Management */
.team-list {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.team-member {
  display: flex;
  align-items: center;
  padding: 16px;
  background: var(--gray-50);
  border-radius: var(--radius);
}

.team-member-info { flex: 1; }
.team-member-name { font-weight: 600; }
.team-member-email { font-size: 13px; color: var(--gray-500); }

.role-badge {
  padding: 4px 10px;
  border-radius: 12px;
  font-size: 12px;
  font-weight: 600;
}

.role-badge.admin { background: var(--primary-bg); color: var(--primary); }
.role-badge.agent { background: var(--gray-200); color: var(--gray-700); }

/* Canned Responses */
.canned-response-item {
  display: flex;
  align-items: center;
  padding: 16px;
  background: var(--gray-50);
  border-radius: var(--radius);
  margin-bottom: 12px;
}

.canned-shortcut {
  font-weight: 700;
  color: var(--primary);
  background: var(--primary-bg);
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 13px;
  margin-right: 16px;
}

.canned-content { flex: 1; font-size: 14px; }

/* Toast Notifications */
.toast-container {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 9999;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.toast {
  background: var(--gray-900);
  color: white;
  padding: 14px 20px;
  border-radius: var(--radius);
  box-shadow: var(--shadow-lg);
  display: flex;
  align-items: center;
  gap: 12px;
  animation: slideIn 0.3s ease;
}

.toast.success { background: var(--secondary); }
.toast.error { background: var(--danger); }
.toast.warning { background: var(--warning); color: var(--gray-900); }

@keyframes slideIn {
  from { transform: translateX(100%); opacity: 0; }
  to { transform: translateX(0); opacity: 1; }
}

/* Modal */
.modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.5);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  animation: fadeIn 0.2s ease;
}

.modal {
  background: white;
  border-radius: var(--radius-xl);
  padding: 32px;
  max-width: 500px;
  width: 90%;
  max-height: 90vh;
  overflow-y: auto;
  animation: scaleIn 0.2s ease;
}

.modal-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 24px;
}

.modal-title { font-size: 20px; font-weight: 700; }

.modal-close {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: none;
  background: var(--gray-100);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--gray-500);
  transition: all 0.2s;
}

.modal-close:hover { background: var(--gray-200); color: var(--gray-700); }

@keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } }
@keyframes scaleIn { from { transform: scale(0.95); opacity: 0; } to { transform: scale(1); opacity: 1; } }

/* Responsive */
@media (max-width: 768px) {
  .nav-links { display: none; }
  .hero h1 { font-size: 36px; }
  .pricing-card { padding: 32px; }
  .chat-sidebar { width: 100%; }
  .settings-grid { grid-template-columns: 1fr; }
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
}

/* Utility Classes */
.hidden { display: none !important; }
.flex { display: flex; }
.flex-col { flex-direction: column; }
.items-center { align-items: center; }
.justify-between { justify-content: space-between; }
.gap-2 { gap: 8px; }
.gap-4 { gap: 16px; }
.mb-4 { margin-bottom: 16px; }
.mb-6 { margin-bottom: 24px; }
.text-sm { font-size: 13px; }
.text-muted { color: var(--gray-500); }
.font-bold { font-weight: 700; }